Province expected to announce bill aimed at increasing consumer protection at auto-repair shops
Published Tuesday, April 24, 2012 6:02PM CST
The Manitoba government is planning to introduce a new law that could protect consumers from hidden costs at auto-repair shops.
Legislation is expected to be tabled Friday that could cap the difference between an estimate and the final bill. If major work is needed beyond the estimate, the customer would have to approve it first.
One consumers' association said it receives several complaints from drivers about that issue.
"I think this is an area where more protection for consumers would be helpful," said Gloria Desorcy from the Consumers' Association of Canada.
In Quebec, a final price tag must match the estimate.
In Ontario, the final bill must be within ten per cent of the first price quote.
Manitoba officials wouldn't say Tuesday what type of plan they intend to follow with the province's legislation.
Shop owner Richard Janzen said they already adhere to estimate prices and only charge more if the work has been authorized by a customer.
But some drivers said not everyone is as honest.
"There are still those guys out there that find the loopholes and try to gouge money out of you," said Damien Verier.
The new legislation could be tabled as early as April 27 and could become law by the summer.
- with a report from CTV's Jeff Keele