Transit Plus booking system getting overhaul
Winnipeg Transit Plus is making some changes to its booking system in the hopes of making the system fairer for those who use it.
Starting on Oct. 6, Transit Plus will be moving to a first-come, first-served system, which the city said will get rid of an outdated system that limited access to customers.
"We're pleased to see this change going forward, as it will improve accessibility and lead to a more flexible service that can better meet customer demand," Coun. Matt Allard, the councillor for St. Boniface, said in a news release.
With the new system, the city said it will also be more efficient and will allow Transit Plus to move around resources if there are cancellations or no-shows.
"We're communicating with our customers and supporting them with training sessions to help them prepare for a few changes to how they book trips and plan their pick-ups," said Teresa Platt, the manager of Client Services with Winnipeg Transit, in a news release.
"Under the new system, Transit Plus customers will find out immediately if a trip is available at their requested time, or if we can offer an alternate time that works for them."
The new system will also give users a 30-minute pick-up window compared to an exact time for pick-up, which Platt says will allow for travel impacts. People will be able to get notifications on their pick-up windows.
The current booking process assigns priority to each booking and the city said a review by the Winnipeg Transit Master Plan found this process was outdated and that could be seen as discriminatory.
CTVNews.ca Top Stories
Quebec nurse had to clean up after husband's death in Montreal hospital
On a night she should have been mourning, a nurse from Quebec's Laurentians region says she was forced to clean up her husband after he died at a hospital in Montreal.
Northern Ont. lawyer who abandoned clients in child protection cases disbarred
A North Bay, Ont., lawyer who abandoned 15 clients – many of them child protection cases – has lost his licence to practise law.
Bank of Canada officials split on when to start cutting interest rates
Members of the Bank of Canada's governing council were split on how long the central bank should wait before it starts cutting interest rates when they met earlier this month.
Maple Leafs fall to Bruins in Game 3, trail series 2-1
Brad Marchand scored twice, including the winner in the third period, and added an assist as the Boston Bruins downed the Toronto Maple Leafs 4-2 to take a 2-1 lead in their first-round playoff series Wednesday
Cuban government apologizes to Montreal-area family after delivering wrong body
Cuba's foreign affairs minister has apologized to a Montreal-area family after they were sent the wrong body following the death of a loved one.
'It was instant karma': Viral video captures failed theft attempt in Nanaimo, B.C.
Mounties in Nanaimo, B.C., say two late-night revellers are lucky their allegedly drunken antics weren't reported to police after security cameras captured the men trying to steal a heavy sign from a downtown business.
What is changing about Canada's capital gains tax and how does it impact me?
The federal government's proposed change to capital gains taxation is expected to increase taxes on investments and mainly affect wealthy Canadians and businesses. Here's what you need to know about the move.
New Indigenous loan guarantee program a 'really big deal,' Freeland says at Toronto conference
Canada's Deputy Prime Minister Chrystia Freeland was among the 1,700 delegates attending the two-day First Nations Major Projects Coalition (FNMPC) conference that concluded Tuesday in Toronto.
'Life was not fair to him': Daughter of N.B. man exonerated of murder remembers him as a kind soul
The daughter of a New Brunswick man recently exonerated from murder, is remembering her father as somebody who, despite a wrongful conviction, never became bitter or angry.