'We understand how frustrating that is': Province working to fix thousands of incomplete immunization records
The province is still working to address tens of thousands of reports of incomplete immunization records.
Without this information, people can't get their vaccine QR code or card.
The July 5 was Jeff Hurshman's fully immunized day, which is two weeks after his second dose.
"I went online to apply with the app it said I didn’t meet the eligibility requirements," said Hurshman.
He said one of his doses didn’t make it into the provinces system and he could not get his vaccine card.
He then followed the procedure online to correct the mistake.
"It wasn’t until yesterday I could actually speak to a human," he told CTV News Wednesday.
So far 1.6 million doses of the COVID-19 vaccine have been administered in the province.
A provincial spokesperson tells CTV news there have been 27,000 inquiries about vaccination records and so far 12,000 of those have been addressed.
“More so than an error, it is the scope and size of what we're doing,” said Johanu Botha, the co-lead of the Vaccine Implementation Task Force at a news conference Wednesday.
“In terms of getting data from individuals, and then entering the data into a system, and then maintaining that data and then ensuring that the data goes out into a vax card.”
Botha said even though it’s only one to two per cent of people having an issue with records, he gets the impact it's having.
“We understand how frustrating that is, and that's why we have a team, a large team working through this and we will continue to work through it.”
After his phone call Tuesday, Hurshman got an email the next morning saying his information has been corrected and in a couple of days he can get his card and all the benefits that come with it.
He’d like to have the card soon so he can go to dinner with his family, attend Bombers games and Jets games if proof of vaccination is required.
The provincial spokesperson also said there may be several duplicate inquiries regarding this, people who submitted through both email and phone or have submitted more than one inquiry.
Botha said there may also be inquiries that are just questions and do not require a data correction.
The task force’s goal is to have inquiries addressed within seven days.
Earlier this month, that goal was being met but numbers have since increased, and work is underway to reduce the backlog as soon as possible.
CTVNews.ca Top Stories
Multiple bridges in Calgary shut down for police incident
Calgary police have shut down a number of bridges into and out of the downtown core as officers deal with a distraught individual.
Sunshine list: These were the Ontario public sector's highest earners in 2023
Ontario released its annual sunshine list Thursday afternoon, noting that the largest year-over-year increases were in hospitals, municipalities, and post-secondary sectors.
Why some Christians are angry about Trump's 'God Bless the USA' Bible
Former U.S. President Donald Trump is officially selling a copy of the Bible themed to Lee Greenwood’s famous song, 'God Bless the USA.' But the concept of a Bible covered in the American flag has raised concern among religious circles.
Humboldt Broncos bus crash survivor qualifies Canada for Paralympics in rowing event
Former Humboldt Broncos goaltender and bus crash survivor Jacob Wassermann has qualified Canada for a rowing event for the 2024 Paralympic games in Paris.
Baby boom amongst nurses leads to maternity ward closure in Listowel, Ont.
The emergency room at Listowel’s hospital is open today, but come summer, their obstetrics unit will be temporarily closing its delivery rooms.
George Washington family secrets revealed by DNA from unmarked 19th century graves
Genetic analysis has shed light on a long-standing mystery surrounding the fates of U.S. President George Washington's younger brother Samuel and his kin.
Krispy Kreme doughnuts coming to McDonald's in U.S., but not Canada
Canadians will be missing out on a sweet new partnership between McDonald's and Krispy Kreme, which will see doughnuts available at McDonald's locations across the U.S. by the end of 2026.
'We won't forget': How some Muslims view Poilievre's stance on Israel-Hamas war
A spokesman for a regional Muslim advocacy group says Conservative Leader Pierre Poilievre's stance on the Israel-Hamas war could complicate his party's relationship with Muslim Canadians.
Quebec judge orders bus driver to stand trial for 2023 daycare crash deaths
A judge has ordered a Quebec man to stand trial on charges of first-degree murder in the deaths of two children killed when a bus rammed into a Montreal-area daycare last year.