Molly, a service dog, opens doors for Sam Dubas, in more ways than one.

"I honestly wasn't able to leave the house before cause I would literally just collapse from a seizure and never know when it was going to happen," said Dubas.

The 19-year-old lives with PTSD, anxiety and a seizure disorder. Molly is trained to detect a seizure up to half an hour in advance. She warns Dubas by nibbling on her hand, even pushing her down on a chair or couch if need be.

"She literally saves my life, I probably wouldn't be alive it wasn't for her," said Dubas.

But Molly isn't cheap, she costs the Dubas family $20,000. Her skills are rare.

"That's one in every then thousand, that's the kind of dog that you teach one thing and then they'll teach themselves something else,” said George Leonard of MSAR Elite Service Dogs.

To pay for Molly, the Dubas family teamed up with Jasmine Heymann, owner of the Manitoba Equine Expo. They say Heymann organized a bud, spud and steak last January at a club to raise money. On top of that the family says it received donations from friends and family. In total, Dubas's dad says Heymann collected $17,000.

"We thought we were walking out of this with a cheque in our hand that would be very close to what we needed," said Dale Dubas.

They were wrong. The Dubas family says it hasn't seen a dime.

"I trusted her I honestly did, I didn't think she'd do something like this," said Sam Dubas.

They're not alone. CTV reported last month Jasmine Heymann and the Manitoba Equine Expo owe dozens of creditors, including Sam Dubas, more than $100,000. Financial documents say Dubas is owed $10,300. That’s $7,000 less than what the family claims.

“Whether it's bad business or bad decisions or whatever was made I mean it's just wrong," said Dale Dubas.

Like the other creditors, Sam Dubas is being offered 32 cents on the dollar by a trustee. That's not what she wants. An answer to what happened to the money and an apology.

"I hope she'll just realize what she did and even apologize," said Sam Dubas.

Dale Dubas says he had to take out a loan at a bank to pay for Molly. He says he has met with the Winnipeg Police Service. CTV tried unsuccessfully to reach Jasmine Heymann for comment. We spoke with her briefly last month and she said at the time she was not able to comment because this is a legal issue.