'We're devastated': Water woes plague north Winnipeg neighbourhood
Residents in a northeast Winnipeg neighbourhood are dealing with flooded basements and water issues.
It's been a busy week for Dan and Gail Kluk after their basement flooded on Nov. 19.
Water came up out of two drains in their basement, destroying the carpet, two freezers and several truckloads of belongings.
"I mean, we're devastated," said Gail Kluk. "We're in our 70s. We're retired and on a fixed income. It's terrible."
The couple said they've never experienced any water issues in the thirty years they've lived in their house.
After calling the city, the Kluks said someone from the city cleaned a clogged sewer pipe across the street from them.
A few houses down, Patricia Naherny, is also experiencing water issues.
She said her sump pump kicked in on Nov. 19 and has been running around eight times a day since.
Naherny said city workers have come twice to check out the situation but haven't offered any solutions.
"Stop this situation or fix it or do something. I'm going crazy. I'm not sleeping. I mean up at night making sure it's pumping," said Naherny.
The Kluks and Naherny believe the water issues have to do with the car wash beside their homes.
CTV News spoke with the owner of Blondies Car Wash, who said the car wash drains into the regular sewer system and hasn't experienced any problems.
“It is not contributing to the problem at all,” said Gilbert Gauthier, the car wash’s owner.
“The mud doesn't go down the drains, it stays in our pits,” he added. “We get trucks to take out the soil off the cars every three to four months.”
Gauthier said the car wash is equipped with backflow prevention valves and meets every provincial and municipal requirement.
The City of Winnipeg said it is aware of two sewer backups in the area in the last ten days.
"The City's Environmental Standards Division is on site and investigating the cause of the issues at this property. We will continue to maintain contact with the property owner as the investigation continues," said the city in an email.
In an update sent on Dec. 1, the city said the issue on the property was not related to the car wash, and they are continuing to investigate.
Coun. Jeff Browaty said he is also aware of the issue.
"We have requests into the water and waste department to get some update as to what is happening if the city has an obligation or the car wash has the obligation. We are just waiting to get information," he said.
Waiting - that has residents dealing with the water frustrated.
"This can't go on forever with me pumping. Eventually, I can see that pump blowing and I'm just waiting for that day," said Naherny.
Correction
This is an corrected story. It has been updated to include a statement from the city on Dec. 1 that stated the car wash is not the reason for the issues at the home.
CTVNews.ca Top Stories
Live updates: What star witness in Trump hush money case has said on the stand so far
The star prosecution witness in Donald Trump's hush money trial took the stand Monday with testimony that could help shape the outcome of the first criminal case against an American president.
Police release 3D images of young child found in an Ontario river two years ago
Police have released a three-dimensional image of a young child whose remains were discovered in the Grand River in Dunnville, Ont. almost two years ago.
Kamala Harris drops F-bomb during White House live-stream
U.S. Vice-President Kamala Harris used a profanity on Monday while offering advice to young Asian Americans, Native Hawaiians and Pacific Islanders about how to break through barriers.
When you have a moment's notice to evacuate, what do you take?
Knowing what to have at home, or take with you for an evacuation, can be useful and even life-saving.
Western University researchers unlock potential 'cure' for ALS
New research out of London, Ont.’s Western University is shedding light on a potential cure for ALS, in which the targeting of the interaction between two proteins can halt or fully reverse the disease’s progression.
Canucks' Soucy suspended 1 game, Zadorov fined $5,000 for post-game crosschecks on McDavid
A Vancouver Canucks defenceman has been suspended for a game and another was handed a hefty fine after a scrum broke out at the end of Game 3 against the Edmonton Oilers Sunday night.
'Judge Judy' Sheindlin sues for defamation over National Enquirer, InTouch Weekly stories
'Judge Judy' Sheindlin sued the parent company of the National Enquirer and InTouch Weekly on Monday for a story that she said falsely claimed that she was trying to help the Menendez brothers get a retrial after they were convicted of murdering their parents.
Wildfire smoke drifts across Canada, over parts of U.S., prompting air quality advisories
Air quality advisories are in effect across Western Canada as smoky conditions plague some areas, according to the latest forecasts. Here's where.
'A great victory for the industry': Taxi drivers celebrate ruling that found City of Ottawa negligent in allowing Uber to operate
An Ontario Superior Court judge has ruled that the City of Ottawa was negligent in its enforcement of the city's taxi bylaw when it allowed Uber to begin operating in 2014, harming the city's established taxi industry.