‘Most chaotic we’ve ever seen’: Claims continue to spike after hail storm
Cleanup continues following a devastating hail storm that hit parts of Winnipeg a week ago, and an ongoing strike has left some people confused on how to get their claims fixed.
“It's been the most chaotic we've ever seen here,” said Tyler Debow, owner of Miracle Dent Repair in Winnipeg.
Debow said the shop had already been booking repairs into November due to hail claims from earlier storms this year.
“Now this storm hit, so I can see this is probably going to take us well into another year to at least repair everything,” he said.
According to a Manitoba Public Insurance (MPI) spokesperson, more than 3,000 claims for hail damage have been received since Thursday’s storm.
MPI employees went on strike Monday after not being able to reach a deal with the Crown corporation.
Debow said the ongoing job action is only making the situation more complicated.
“We’re fielding hundreds of calls a day - all basically the same question as to what's the process due to the strike,” Debow said. “Our customers are a little bit lost as to how to begin the process of getting their claim done.”
Customers are being referred to MPI-accredited repair shops for vehicle estimates and repairs as a result of the strike that started Monday.
“Removing the barrier to report first to MPI, before going to a repair shop, will actually simplify the process for Manitobans,” said Ward Keith, chair of MPI’s board of directors, on Monday. “Because it's one less step that they have to deal with, waiting on at a time when when hail claims are coming in fast and furious.”
Amber Lahti points out hail damage on her vehicle. (Image source: Danton Unger/ CTV News Winnipeg)
Amber Lahti is among those waiting for a repair.
"All of our vehicles now have hail damage, and we are the fortunate ones where we can still drive them,” she said.
Lahti said she called MPI 70 times last week after the storm. Now, with the strike, she doesn’t expect her claim to be resolved anytime soon.
Debow has for Manitobans who are frustrated and waiting for repairs.
"Be patient. Don't get angry at me on the phone," he said.
CTVNews.ca Top Stories
W5 Investigates Car security investigation: How W5 'stole' a car using a device we ordered online
In part two of a three-part series into how thieves are able to drive off with modern vehicles so easily, CTV W5 correspondent Jon Woodward uses a device flagged by police to easily clone a car key.
South African government says it won't help 4,000 illegal miners inside a closed mine
South Africa's government says it will not help 4,000 illegal miners inside a closed mine in the country's North West province who have been denied access to basic supplies as part of an official strategy against illegal mining.
'The Woodstock of our generation': Taylor Swift photographer credits email to her connection with the superstar
Taylor Swift has millions of fans worldwide, but Brampton, Ont.'s Jasmeet Sidhu has gotten closer to the musical icon than most.
opinion Why the new U.S. administration won't have much time for us
In a column for CTVNews.ca, former Conservative Party political advisor and strategist Rudy Husny says that when Prime Minister Justin Trudeau goes to the G-20 summit next week, it will look more like his goodbye tour.
More than $400 million pledged by nine foundations to help solve climate change in Canada
A group of families and foundations from across Canada have pledged more than $400 million over the next decade to help solve climate change.
A look at how much mail Canada Post delivers, amid a strike notice
Amid a potential postal worker strike, here’s a look at how many letters and parcels the corporation delivers and how those numbers have changed in the internet age.
What makes walking so great for your health and what else you need to do
Medical experts agree that walking is an easy way to improve physical and mental health, bolster fitness and prevent disease. While it’s not the only sort of exercise people should do, it’s a great first step toward a healthy life.
India's 'most wanted terrorist' arrested on gun charges in Canada
One of India's most wanted terrorists has been arrested and charged in connection with a recent alleged shooting in Ontario.
This Canadian airline will adopt Apple's new AirTag feature to help recover lost baggage. Here's how
Apple announced that a new feature, 'Share Item Location,' will help users locate and recover misplaced items by sharing an AirTag location with third parties including airlines.